* We will respond to your inquiry within 5 business days, starting from the day after we receive your inquiry.

* Due to sudden increases in the number of inquiries we receive and the nature of your inquiry, it may take a while before we are able to reply to you.

*In the case that we have asked you to reply to our email, please send your reply to us within one month from when we last contacted you. After one month has passed, we will not be able to answer your inquiry nor satisfy any requests you may have made.