Legal notice
Store Name | PROCYON STORE |
Seller | PROCYON STUDIO CO., LTD. |
Representative | Yasunori Mitsuda |
Address | Nishiogiminami 2-16-13, Suginami-ku, Tokyo, 167-0053, Japan |
Home Page | https://www.procyon-studio.co.jp/ |
Contact Form | |
Product Price | Please refer to the product pages. All product prices include taxes applied in Japan. |
Required Fees (aside from the Product Price) |
Shipping Fee Any Applicable International Customs Duty Fees Internet Connection Fee Payments Processing Handing Fee |
Payment Method and Payment Timing
Payment Method |
Credit Card (VISA, Master Card, American Express, JCB) Shop Pay Apple Pay Google Pay Paidy Convenience Store Payment (Payment fee: ¥356 JPY (tax incl.)) |
Payment Timing | Payment is determined and happens at the time the order is made. |
Product Delivery Timing and Method (Domestic Shipments within Japan)
In-Stock Products |
After payment is confirmed, products will be shipped within 7 days. |
Shipping Method |
Package Delivery Service |
Shipping Fee |
All of Japan (excluding Okinawa Prefecture): ¥730 JPY (tax incl.) JPY Okinawa Prefecture: ¥1,730 JPY (tax incl.) JPY *For shipments within Japan, orders over ¥8,000 JPY will be shipped for free. |
Product Delivery Timing and Method (International Shipments)
In-Stock Products |
After payment is confirmed, products will be shipped within 14 days. |
Shipping Method | FedEx International Priority |
Shipping Fee | Shipping Fees are calculated using the shipping destination, product weight, packing costs and applicable shipping handing fees. |
Customs Duty Fees, Tariffs and Taxes | Depending on where the products are sent, it is possible that customs duty fees, tariffs or taxes (such as a VAT) will be charged. These fees will be charged in addition to the total fee you paid for your order through PROCYON STORE. Please contact the relevant customs authorities for more information. |
International regions with available shipping |
[ East Asia ] *Please note that the international regions with available shipping may change with little to no notice in the future. |
Cancellations, Returns and Replacements
Cancellation | We do not accept cancellations nor changes to orders. |
Defective Product Returns and Replacements | In the case that the delivered product is damaged or if the incorrect product was delivered, we will provide you with a replacement product. Using the Contact Form, please contact us with the information listed below within 7 days from when the product arrived. |
Precautions regarding Defective Products | * If more than 8 days have passed since the product was delivered, we will not offer a product replacement. Consequently, we would like to ask you to contact us as soon as possible. |
Account Deletion
In the case that you would like to delete your account, please contact us using the Contact Form. * Please include your name, address and email address. |
Cooling-off System
In the Act on Specified Commercial Transactions there are no provisions of cooling-off (unconditional cancellations) for mail order sales. |