Legal notice

Store Name PROCYON STORE
Seller PROCYON STUDIO CO., LTD.
Representative Yasunori Mitsuda
Address Nishiogiminami 2-16-13, Suginami-ku, Tokyo, 167-0053, Japan
Home Page https://www.procyon-studio.co.jp/
Contact Form

https://www.procyon-studio.co.jp/contact_en/

Product Price

Please refer to the product pages. All product prices include taxes applied in Japan.

Required Fees (aside from the Product Price)

Shipping Fee

Any Applicable International Customs Duty Fees

Internet Connection Fee

Payments Processing Handing Fee

 

Payment Method and Payment Timing

Payment Method

Credit Card (VISA, Master Card, American Express, JCB)

Shop Pay

Apple Pay

Google Pay

Paidy Convenience Store Payment (Payment fee: ¥356 JPY (tax incl.))
Paidy Direct Debit
Paidy Bank Transfer (Payment Fee: depends the financial institution)
*Please note that Paidy is only available for use within Japan.

Payment Timing

Payment is determined and happens at the time the order is made.

Product Delivery Timing and Method (Domestic Shipments within Japan)

In-Stock Products

After payment is confirmed, products will be shipped within 7 days.

Shipping Method

Package Delivery Service

Shipping Fee

All of Japan (excluding Okinawa Prefecture): ¥730 JPY (tax incl.) JPY

Okinawa Prefecture: ¥1,730 JPY (tax incl.) JPY

*For shipments within Japan, orders over ¥8,000 JPY will be shipped for free.

Product Delivery Timing and Method (International Shipments)

In-Stock Products

After payment is confirmed, products will be shipped within 14 days.
Shipping Method

FedEx International Priority

Shipping Fee Shipping Fees are calculated using the shipping destination, product weight, packing costs and applicable shipping handing fees.
Customs Duty Fees, Tariffs and Taxes Depending on where the products are sent, it is possible that customs duty fees, tariffs or taxes (such as a VAT) will be charged. These fees will be charged in addition to the total fee you paid for your order through PROCYON STORE. Please contact the relevant customs authorities for more information.
International regions with available shipping

[ East Asia ]
China, Hong Kong, Macao, Mongolia, South Korea, Taiwan

[ South East Asia ]
Brunei, Cambodia, Indonesia, Laos, Malaysia, Philippines, Singapore, Thailand, Timor-Leste, Vietnam

[ South Asia ]
Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka

[ West Asia ]
Armenia, Azerbaijan, Bahrain, Georgia, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates

[ Central Asia ]
Kazakhstan, Kyrgyzstan, Uzbekistan

[ North America ]
Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, St. Lucia, Trinidad & Tobago, Turks & Caicos Islands, United States

[ South America ]
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

[ Europe ]
Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

[ Africa ]
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Côte d’Ivoire, Democratic Republic of the Congo, Djibouti, Egypt, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Republic of the Congo, Rwanda, Réunion, Senegal, Seychelles, South Africa, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe

[ Oceania ]
Australia, Cook Islands, Fiji, New Caledonia, New Zealand, Papua New Guinea, Samoa, Tonga, Vanuatu

*Please note that the international regions with available shipping may change with little to no notice in the future.

Cancellations, Returns and Replacements

Cancellation We do not accept cancellations nor changes to orders.
Defective Product Returns and Replacements In the case that the delivered product is damaged or if the incorrect product was delivered, we will provide you with a replacement product. Using the Contact Form, please contact us with the information listed below within 7 days from when the product arrived.
Precautions regarding Defective Products

* If more than 8 days have passed since the product was delivered, we will not offer a product replacement. Consequently, we would like to ask you to contact us as soon as possible.
* In the case that the damage can be seen, we will ask you to provide us with a photograph of the damage.
* In the case that we cannot confirm the damage on a photograph of the product, we may not offer you a replacement nor a refund.
* In the case that we cannot offer you a replacement, we may offer you a refund.
* When products are returned to us without prior notice, we will not offer a replacement, a refund nor a return of the product that was sent.

Account Deletion

In the case that you would like to delete your account, please contact us using the Contact Form.

* Please include your name, address and email address.

Cooling-off System

In the Act on Specified Commercial Transactions there are no provisions of cooling-off (unconditional cancellations) for mail order sales.