Notice regarding the temporary closure and renewal of PROCYON STORE
Thank you very much for using PROCYON STORE.
With the aim of improving the shopping experience provided through PROCYON STORE, after careful consideration, we have decided to completely overhaul the way in which the store is managed and operated. In order to facilitate this overhaul, the current PROCYON STORE will close on October 15, 2024 (Tue) at 10:59am (JST). The new PROCYON STORE is scheduled to open on November 6, 2024 (Wed) at 1:00pm (JST). Consequently, from October 15, 2024 (Tue) 10:59am until November 6, 2024 (Wed) 1:00pm (JST), it will not be possible to order items from PROCYON STORE. We apologize for any inconvenience this may cause and appreciate your understanding.
We are committed to providing an improved experience through the new PROCYON STORE and sincerely hope that we can continue to receive your kind support. Please refer to the information below for more details regarding the renewal of PROCYON STORE.
█ Current PROCYON STORE Closing Date & Time
October 15, 2024 (Tue) 10:59am (JST)
█ New PROCYON STORE Opening Date & Time
November 6, 2024 (Wed) 1:00pm (JST)
[ Regarding items sold on the new PROCYON STORE ]
All items available for purchase on the current PROCYON STORE at the time of its closing will be available for purchase on the new PROCYON STORE.
[ Regarding ordering from outside of Japan on the new PROCYON STORE ]
All items sold on the new PROCYON STORE will be available for purchase from outside of Japan through the external proxy shopping service [Buyee]. Buyee will assist in both the purchase and international shipping of items sold through the new PROCYON STORE. Please note that we are unable to answer inquiries regarding the services that Buyee provides, consequently, for inquiries related to Buyee we ask that you contact Buyee directly.
[ Regarding your PROCYON STORE account information ]
Account information will not be transferred from the current PROCYON STORE to the new PROCYON STORE. Consequently, it will be necessary to create a new account before using the new PROCYON STORE (*). We apologize for any inconvenience this may cause and appreciate your understanding.
In order to protect the privacy of everyone who has used the current PROCYON STORE, we will begin the process of erasing all account information associated with the current PROCYON STORE on November 18, 2024 (Mon) at 10:00am (JST).
*For those who use the external proxy shopping service [Buyee] it is not necessary to create a new account on the new PROCYON STORE.
[ Regarding inquiries related to the current PROCYON STORE ]
Because all account information will be erased as described above, we would like to ask that all inquiries regarding matters related to the current PROCYON STORE be sent to us by November 18, 2024 (Mon) 9:59am (JST). After this date and time, we will not be able to handle any inquiries related to the current PROCYON STORE. We would like to humbly ask for your understanding and cooperation in this regard.